DiaryTvideo

Refund & Cancellation Policy

Due to the nature of digital content (video generation service), the following refund policy applies.

1. Payment & Service Provision

  • This service is a one-time payment product.
  • The service is available for 30 days from the time of payment.

2. Refund Eligibility

  • A full refund is available within 7 days of payment if the service has not been used.

3. Non-Refundable Conditions

  • If the service has been used (e.g., video generation) after payment
  • If 7 days have passed since the payment date
  • If the usage period (30 days) has ended

4. Partial Refund

  • Partial refunds are not available due to the nature of the service.

5. How to Request a Refund

  • Submit a refund request via customer support or email
  • Requests are processed within 3–5 business days after submission.

6. Other

  • Refund processing time may vary depending on the payment method.